Yours Clothing UK

I think their colours for autumn and winter are seriously dowdy and basically brown I personally hate brown and all its derivatives but Im sure Im alone in this. I like BRIGHT colours all the time. At 73 there may not be much more time!!

Ive ordered 2 dresses I. 2 different sizes at the time I could not log in to my account online so checked in as a guest they took the money and sent the items and when I went to return them I had deleted the email with the reference number tried explaining this numerous times but now stuck with 2 dresses I dont like and dont suit me and out waisted nearly £25 on

4 things I cannot return because it's a bit late. My sister couldn't help me, so it got left, but she's here now, and please, please could I return them.

As parcels do on to be stolen, still you don't take any serious actions to solve this problem. Just send a standard reply to your customer stating that parcel deemed as lost.

Not only 1 time, neither twice.

5 parcels I ordered got "lost". Shame on you

My parcels were missing. The courier didn't ring the bell for me to let him in, but he said he had left them in a safe place.

All I can think is, he left them outside, but when I went down, there was nothing there. I live in a flat upstairs, so he has to call my flat number, and I can let him in.

The company has asked me to ask the neighbours, but no one has them. I have emailed again but haven't heard anything yet.

sneller reageren en een retourbewijs sturen ik wacht al meer dan een maand daarop en ik weet dat het al retour is gekomen

Placed my order and money was taken from my account I received confirmation of this but nothing after that. When I eventually got through to them I was told that the payment was declined and the order cancelled which it wasnt and that they would refund within 5 working days.

Just doesnt make sense.

Very bad service I am very disappointed as I was waiting on this dress for a wedding next week. I wont be ordering from Yours Clothing again.

I have had to phone them three times. Each time, I was told a refund would be issued and I would get email confirmation, but still, nothing has arrived.

For some reason, Yodel didn't deliver my entire parcel and showed a 'contact sender' notification, indicating that they know I haven't received the parcel. They are a joke.

Yes it's all gone back now thank you very much I couldn't down load the return codes this is why I had to call them it was all sorted out now then all gone Back to yours

Horrible customer service from one of the telephone customers advisor named Aida

I had a refund issue and customer service told they not gonna waste time on me very very unprofessional and unhelpful

Thank you Yours clothing company

Jennifer Kinley

10 St James Court

Wellington

Telford

TF11QF

This item navy maxi skirt size 32/34

Order number 160322

Should have been picked up on the 23 July it wasnt ready but no one came back to collect it .

After many attempts to find out what was happening to No avail.it has now been posted today 2/08/24 I have a receipt .

Had my money for over two wks , totally unhelpful customer service you treat people like *** and talk to them like children and Ill guarantee youre a child

I ordered a dress for a wedding which arrived today. The dress is lovely but it's not sitting right at the bottom of the zip.

I think this may be faulty. Would it be possible to have an exchange?

Or would I have to return and re-order? Regards Carole

A dress Inferior quality and unable to return; emails ignored and premium phone number unanswered.

They said they could not find my email address or order number. Very strange because I have been inundated with emails from them do not

I have NOT received my delivery by yodel on Friday 6,th September and advisor was so unhelpful and not customer friendly over this.