Contact Yours Clothing UK Customer Service
Yours Clothing UK Phone Numbers and Emails
Customer Service:
-
+44 330 912 2464
Legal:
-
+44 303 123 1113
Yours Clothing UK Emails:
Yours Clothing UK Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Yours Clothing UK Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Yours Clothing UK is 443309122464. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 66% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Yours Clothing UK may ask you for the following information to identify you as a customer: order id or tracking no, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Yours Clothing UK Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Yours Clothing UK is 443309122464. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 66% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Yours Clothing UK may ask you for the following information to identify you as a customer: order id or tracking no, email or address or zip code.
People call Yours Clothing UK mainly because of return/ replace, request for information, shipping and delivery.
16% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Yours Clothing UK is michellerodgers@yoursclothing.co.uk. 72% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Yours Clothing UK?
Contact Information
Yours Clothing UK Website:
Yours Clothing UK Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8am - 6pm
Saturday & Sunday: 10am - 4pm
Bank Holidays: 10am - 4pm
Yours Clothing UK Customer Service Reviews
Customer service on the live chat was pretty rubbish, no agent available, then no call back available finally got in contact via email after which they were very helpful. Seems it was a Yodel problem and yours offered a refund or replacement, I opted for the replacement of which I am still waiting at present.
I think their colours for autumn and winter are seriously dowdy and basically brown I personally hate brown and all its derivatives but Im sure Im alone in this. I like BRIGHT colours all the time. At 73 there may not be much more time!!
As parcels do on to be stolen, still you don't take any serious actions to solve this problem. Just send a standard reply to your customer stating that parcel deemed as lost.
Not only 1 time, neither twice.
5 parcels I ordered got "lost". Shame on you
sneller reageren en een retourbewijs sturen ik wacht al meer dan een maand daarop en ik weet dat het al retour is gekomen
How Good is Yours Clothing UK's Customer Service?
Summary of Yours Clothing UK Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Yours Clothing UK?
Shipping and Delivery Question:
- “Not received my order which was placed on at beginning of December”
- “Late parcel”
- “Delivery shortage”
Return/ Replace Question:
- “Don't receive my return label”
- “Regarding a return”
- “Return”
Request for Information Question:
- “I want to speak about a QR Code for Evri return in shop”
- “I don’t have confirmation of my order and no reference number”
- “Ask a question about an item”
Refund Question:
- “Refund amount incorrect”
- “Refund”
- “Missing refund”
Product/ Service Question:
- “Faulty item”
- “Voucher not working on line”
- “Code doesn't work to send back item”
Payments and Charges Question:
- “I paid for next day delivery on the 29th of may and I still have not received my order not very happy”
- “No payment acknowledgement”
- “Fraud”
Account Question:
- “My order will be sent to wrong number forgot to change my home address”
- “My email telephone number and account number are not recognised”
- “I put a order in throw my local store & the girl got my email wrong so i cant get notifacations to say when to collect it”
Activation/ Cancellation Question:
- “Canceling of order”
- “Cancelling an order”
- “To cancel 2 orders paid for in error”
Staff Question:
- “To talk to customer service”
- “When processing order said there was a error conraft fustomer services”
- “Staff”
Website/ Application Question:
- “Redirect Parcel”
- “Cant order online”
- “I placed an order online you've taken the money from my bank and I've had no confirmation of my order”
Cards Question:
- “My bank card has been blocked”
- “E card not working”
- “See if cardigan has been despatched”
Employment Question:
- “Job”
Other Question:
- “Postage”
- “Online order”
- “Have lost order no,”
Compare Yours Clothing UK Customer Service To
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